Modern Apprenticeship | 1 Position available




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£9,500 - £10,500 per year Perth Full-Time Rewards Training 29/06/2017 Level3

Job overview

This Perth based Veterinary Practice is looking to take on a recent school leaver as a Modern Apprentice to provide general office support to a busy team.

You will be supporting the Partner and surgery team with the day to day organisation of the reception function with emphasis on providing a professional service to clients and their pets.

What might a typical day in this job look like?

Manage and deal with appointment bookings in a professional and efficient manner using the in-practice database system, receive clients and their animals for appointments, being sensitive to their needs and promoting a professional image at all times.

Maintain product knowledge and be able to advise where necessary, comply with Health & Safety Regulations and local policy within the surgery, work with other members of the team to ensure that the reception and other areas of the practice are kept to a high standard of cleanliness and are presentable at all times.

Be able to work with the in-house system producing reports as requested, bereavement handling, show awareness of financial controls within the practice, adhere to and be able to locate all local policies and procedures.

What will I learn?

Providing high quality customer services that meet the needs of internal and external clients, being an effective team player, communication, clear planning, commitment and motivation to achieve personal goals, professional confidence, planning and organising, and decision making.

The company will fully support you through a Business Administration Level 3 SVQ.

You will also be given access to Microsoft IT Academy to enhance and development your IT knowledge.

What qualification or qualities are required?

Ideally we are looking for National 5s or Intermediates but will also consider a minimum of Standard Grade Maths and English at C grade.

Qualities desired include cooperating to work as part of a team, keenness to work and succeed, confident communication skills, and recognising the need to change personal and interpersonal behaviour.

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