Modern Apprenticeship | 2 Positions available

Warehouse & Customer Service Assistant


Warehouse & Customer Service Assistant

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£9,360 - £9,360 per year Perth Full-time (40 Hours) JB Management 23/02/2018 SCQF level 5 / MA level 2

Job overview

A supplier of Premium Professional Products to Hair & Beauty Professionals are looking for an Apprentice Warehousing and Customer Service Assistant to join their expanding and growing business.

They have branches in Aberdeen and Perth and supply businesses nationwide. They stock over 7,500 professional products from all the industry leading brands.

What might a typical day in this job look like?

Warehouse order fulfilment (picking and packing orders)
Warehouse accept and check incoming deliveries
Double check orders complied by colleagues
Complete Sales orders and print Invoices.
Attach address label and invoice
Box and seal orders ready for dispatch
Provide excellent customer service to all customers who call by telephone.
Ensure without exception all products in the store are priced up and all products are bar coded.
Provide Customer Service in the Branch
Replenish stock and notify of out of stocks
Assist with customer enquiries
Clean & tidy showroom / warehouse as required
Process sales orders accurately ensuring that you follow procedures
Print picking lists to make orders up from
Set up new customer details on system when required
Print courier slips and run daily manifest
Complete driver deliver sheets

What will I learn?

Working towards an SVQ in Warehousing & Storage level 2. This is an entry level qualification, aimed at warehouse assistants, stockroom assistants, stock receivers, dispatchers and stock pickers.

The qualification allows learners to focus on their role and how it contributes to the logistics effort of their organisation measured against national occupational standards.

What qualification or qualities are required?

This role requires the individual to have good interpersonal, computer and practical skills. The role involves processing orders on the companies stock control system, picking and packing orders in the warehouse as well as dealing with customers in the store and on the phone. Someone should have a good attention to detail and be enthusiastic to learn and progress within the role and company

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