– An exciting opportunity for an apprentice to work alongside fully qualified parts advisors to be fully trained in sourcing and supplying parts for light vehicles.
An exciting opportunity that offers a varied workload the apprentice will develop skills in a number of areas, including:
• safe storage of parts
• handling, storing and receiving stock, payments, procedures, identifying, sourcing and ordering parts
• monitoring and solving customer problems/enquiries and processing customer’s orders.
The Parts Advisor Apprentice will be working with both customers and workshop staff, over the phone and face to face, using computerised stock management systems and parts identification programme – ECAT. A Parts Advisor Apprentice will support the dealership, improve sales and provide excellent customer service.
Apprentices will be working and will be trained within the dealership and an advisor will visit at least every 4-6 weeks as part of a close support network to ensure that Apprentices are both enjoying and succeeding in their course.
An Apprentice’s training includes:
Industry recognised framework qualification.
Functional Skills (ICT, English and Maths)
SVQ Level 2 and/or Level 3
Vocational related qualification (technical certificate)
Ford Masters Level 1 technician modules
A keen interest in the vehicle industry with good communication skills both written and verbal. The Apprentice must be hard working and motivated.
Minimum of 3 GCSE’s at Nat Grade 4 or higher