Modern Apprenticeship | 1 Position available

Scottish Government - Case Officer

Scottish Government


Scottish Government - Case Officer

Scottish Government

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£18,392 to £20,732 per year Kilwinning Full-time (37 Hours) Scottish Government 27/01/2019 SCQF level 5
This employer is part of the Disability Confident scheme. This means if you identify yourself as disabled, and meet the minimum criteria for this job, you should be offered an interview.

Job overview

The recruitment of Modern Apprentices is a fair, open and merit based process and with permanence from the start of the apprenticeship. Applicants must be unemployed or contracted to work 16 hours or less a week. Please state you meet these requirements on your application. Applicants with a disability who meet the essential criteria will be invited to interview.

This modern apprentice role is for a case officer within the Insolvency Registrations Team (IRT) of the Accountant in Bankruptcy (AiB).
The team adjudicate on all debtor applications in Scotland. The team is also responsible for setting the Debtor Contribution Order at the same time a bankruptcy is awarded, the management of cases awarded under the Minimal Asset Process, register and determine submitted moratorium applications and record all court related bankruptcy documents received.  They also notify the trustee of their appointment following award and record Corporate Insolvency documents on the Register of Insolvencies.

Main Duties:

• Process debtor applications for bankruptcy.
• Make recommendations on the level of Debtor Contribution Order and to either award or reject bankruptcy applications.
• Record court documents on AiB’s internal Case Management system.
• Record moratoriums on diligence on the Register of Insolvencies.
• Record Corporate Insolvency documents on the Register of Insolvencies.
• Process financial transactions.
• Respond to stakeholder queries in line with AiB’s Customer Charter and liaise with both internal and external stakeholders.

What might a typical day in this job look like?

Main Duties:

• Inbox and diary management including prioritising incoming mail and actively taking appropriate action when needed.
• Arranging meetings with external and internal stakeholders, ensuring papers and arrangements are prepared in good time and providing secretariat support where required, including secretariat for meetings of the Divisional senior management team.
• General office administrative matters including compiling and maintaining key contacts and stakeholder lists, organising travel, catering and accommodation needs, and coordinating routine Divisional trawls and responses.

What will I learn?

Qualification – Throughout the first 12 months of your post, you will undertake and achieve an SVQ Level 2 in Business Administration (equivalent to a National 5). Support will be provided by a qualified assessor who will work with and support you on a monthly basis. Time will be given to work on your qualification, this includes delivering 2 presentations.

Training will be provided on the use of relevant systems and procedures.

The post will offer considerable development opportunities. An adaptable and flexible approach will allow the post holder to gain knowledge and expertise in a wide range of areas.

What qualification or qualities are required?

Please read each of the essential criteria and think about a time or an example that can help demonstrate your knowledge/skills - this should be clearly written/stated on your CV.

Essential Criteria:

1. Good verbal and written communication skills, with the confidence to establish positive working relationships with colleagues and external stakeholders.
2. Ability to plan and prioritise workload to ensure deadlines and objectives are met.
3. Good standard of accuracy with the ability to interpret information to assist decision making.
4. Working knowledge of IT packages including Word, Excel and Outlook. 

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