Working in a service department, the Apprentice will train in a number of areas including improving customer relations, monitoring and dealing with customer problems.
Apprentices will be working and will be trained within the dealership and an advisor will visit at least every 4-6 weeks as part of a close support network to ensure that Apprentices are both enjoying and succeeding in their course. An Apprentice’s training includes:
Industry recognised framework qualification.
Functional Skills (ICT, English and Maths)
SVQ CERTIFICATE in Customer Care
Vocational related qualification (technical certificate)
Full training will be provided, no qualifications required, A keen interest in heavy vehicles, excellent communication skills both verbal and written. The employer is looking for an apprentice that is very hard working and motivated to learn new skills