Modern Apprenticeship | 1 Position available

Customer Service Network Service Operator

Scottish Water

MA

Customer Service Network Service Operator

Scottish Water

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£14,200 per year Aberdeen Full-time (37 Hours) Scottish Water 07/04/2019 SCQF level 6/7

Job overview

For the best apprenticeship, just add water!

As an apprentice at Scottish Water you’ll be joining one of Scotland’s most critical businesses and be part of the team who deliver essential water and waste water services to the people of Scotland.

We’re passionate about developing our people and we’ll help you make the most of your skills and abilities with first-class training, support, hands-on work experience and a huge investment in your development. You’ll have the chance to challenge and stretch yourself and build opportunities for your future as your career grows and develops. We’re a team that respects and values peoples’ differences, where you can be yourself - and where you can flourish.

As part of our commitment to talent development we are now accepting applications for our 2019 Apprentice Programme which commences in August 2019 for you to join as a Customer Service Network Service Operator Modern Apprentice based in the Aberdeen area.

What will I learn?

What will you be doing?

During this 4 year programme, you’ll be learning everything you need to know about how our Network Service Operators (NSO’s) are vital to delivering a positive customer experience. They support our customers on a daily basis, visiting customers at home to investigate and resolve water and waste water related issues while also supporting our operational teams to repair and maintain our water and waste water infrastructure and supplies. That means most of your days will be spent outdoors working as part of an expert and experienced team who will support you to develop your skills and knowledge and achieve a nationally recognised qualification. This is your chance to learn as you earn, working with industry-leading teams to help deliver services that are essential to the daily lives of the people of Scotland.

What qualification or qualities are required?

Who are we looking for?

We’re looking for people who are self-motivated, team players who enjoy being outdoors. You should be practical, well organised and a good problem solver with a positive attitude and the ability to work on your own initiative. You’ll have five National 4 or 5 Qualifications (English, Maths and Science are advantageous but not essential) and a full UK driving licence (or currently be working to achieve this).

If you’re interested in starting your career in the water industry as an apprentice, we’d love to hear from you!

If you have any special requirements or would like additional support in the application process, please contact People Connect at Scottish Water on 0131 445 6330 (Option 1).

Working at Scottish Water

We take employee engagement very seriously - and we’re proud of our inclusive and collaborative work environment where we respect people’s differences. We are passionate about creating opportunities for young people are proud to have the Investors in Young People Gold Standard accreditation, demonstrating our commitment to providing rewarding opportunities for young people.

Join our team and you’ll enjoy a host of benefits, including 37 days’ holiday a year, a defined benefit pension scheme, discounted healthcare, access to childcare vouchers plus a variety of flexible working arrangements and family-friendly policies.

Please note: We have a standard procedure for everyone looking to join us. If you are invited to our assessment centre, you will be required to show evidence of your eligibility to work in the UK. If you are offered an apprenticeship with us you’ll need to successfully complete our pre-employment screening process, including Disclosure Scotland and reference checking (you can find out more about this on our website). We can’t accept direct applications or emailed CVs, please apply online using the button below.

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To apply visit
https://www.apprenticeships.scot/vacancy-details/?refCode=121446&keywords=&location=&distance=0&jobfamily=&page=1&sort=