Modern Apprenticeship | 1 Position available

Business and Administration


Business and Administration

Apply Now
£11,193 per year Glasgow Full-time (35 Hours) Microcom Training 29/06/2019 SCQF level 6/7

Job overview

Key responsibilities:
• Screening calls and taking detailed, accurate messages where necessary
• Managing and distributing all incoming and outgoing post
• Photocopying, faxing, and filing all company documents
• Daily use of email with both internal colleagues, suppliers and customers
• Updating contact lists on the company database
• Inputting sales
• Tracking and chasing sales for acknowledgements and updates to see if they are on track by contacting supplier.
• Acknowledging orders on our system and highlighting any points of concern for sales staff to contact customer
• Keeping cash book up to date and accurate
• General use of Microsoft packages on daily basis
• Arranging delivery bookings with supplier/carrier
• Taking balance payments and emailing receipts to customers
• Invoicing outstanding customer balances
• Ad hoc duties as and when required to meet business needs

What will I learn?

You will be rewarded with your SCQF level 6 in business and administration.

You will also learn more personal qualities such as;

• Good communication skills, both oral and written
• Good organisational skills
• Good interpersonal and customer service skills
• An ability to work using own initiative within boundaries
• An ability to work effectively with people across a wide range of levels and responsibilities
• Good team-working skills

What qualification or qualities are required?

Essential requirements:
• Confident with all Microsoft Office packages
• Previous administrative experience beneficial
• Polite telephone manner
• Excellent written and verbal communication skills
Personality profile:
• Extremely organised
• Able to prioritise a changing to-do list
• Excellent attention to detail
• Uses initiative
• Comfortable working both individually and as part of a team

Apply for this apprenticeship

Think this is the right apprenticeship for you? Click the "Apply now" button to start your new career with this apprenticeship.

Apply Now
To apply visit