Modern Apprenticeship | 1 Position available

Business and Administration

MA

Business and Administration

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£11,193 per year Glasgow Full-time (35 Hours) Microcom Training 29/06/2019 SCQF level 6/7

Job overview

Key responsibilities:
• Screening calls and taking detailed, accurate messages where necessary
• Managing and distributing all incoming and outgoing post
• Photocopying, faxing, and filing all company documents
• Daily use of email with both internal colleagues, suppliers and customers
• Updating contact lists on the company database
• Inputting sales
• Tracking and chasing sales for acknowledgements and updates to see if they are on track by contacting supplier.
• Acknowledging orders on our system and highlighting any points of concern for sales staff to contact customer
• Keeping cash book up to date and accurate
• General use of Microsoft packages on daily basis
• Arranging delivery bookings with supplier/carrier
• Taking balance payments and emailing receipts to customers
• Invoicing outstanding customer balances
• Ad hoc duties as and when required to meet business needs

What will I learn?

You will be rewarded with your SCQF level 6 in business and administration.

You will also learn more personal qualities such as;

• Good communication skills, both oral and written
• Good organisational skills
• Good interpersonal and customer service skills
• An ability to work using own initiative within boundaries
• An ability to work effectively with people across a wide range of levels and responsibilities
• Good team-working skills

What qualification or qualities are required?

Essential requirements:
• Confident with all Microsoft Office packages
• Previous administrative experience beneficial
• Polite telephone manner
• Excellent written and verbal communication skills
Personality profile:
• Extremely organised
• Able to prioritise a changing to-do list
• Excellent attention to detail
• Uses initiative
• Comfortable working both individually and as part of a team

Apply for this apprenticeship

Think this is the right apprenticeship for you? Click the "Apply now" button to start your new career with this apprenticeship.

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To apply visit
https://www.apprenticeships.scot/vacancy-details/?refCode=122405