Modern Apprenticeship | 1 Position available

Medical Receptionist

MA

Medical Receptionist

Apply Now
£16,010 per year Edinburgh Full-time (37.5 Hours) Rewards Training 29/02/2020 SCQF Level 6

Job overview

A busy medical practice located in the Cramond area of Edinburgh is looking for a Medical Receptionist Apprentice to join the team.

You will learn a range of administration and reception duties which will give an introduction to working within a medical environment, developing your skills along the way. It comprises of around 25 members of staff and a patient list of around 9000.

What might a day in this job look like?
- Booking appointments and managing requests for house calls
- Greeting patients on arrival and ensure they are checked in for their appointment
- Dealing with queries and explaining practice procedures
- Registering new and temporary patients
- Accurately issuing repeat prescriptions and recording in pharmacy book if necessary
- Dealing with requests for test results and liaising with clinicians where necessary
- Dealing with EMIS tasks and completing or re-directing tasks promptly
- Checking clinical email and directing messages to the appropriate person and/or patient record
- Securing building and operating alarm system at the beginning and/or end of the day
- Ensuring waiting room and reception areas are kept tidy and leaflets and posters are up-to-date
- General administrative duties e.g. filing, photocopying, faxing
- Attending staff meetings and training sessions
- Understanding rules relating to patient confidentiality and ensuring these are applied at all times
- Providing cover for absent colleagues when required

Full job duties will be discussed at interview stage.

What will I learn?

- You will be working towards a Business Administration Modern Apprenticeship/SVQ at SCQF Level 6 qualification
- Industry related training

What qualification or qualities are required?

- Someone with a minimum of National 5s in Maths and English and/or Higher Grades.
- Interest in working in a medical environment and the general public
- Ability to communicate effectively by telephone and face-to-face
- Friendly and helpful manner
- Ability to remain calm when under pressure
- Accuracy and attention to detail
- Ability to complete tasks and meet deadlines
- Computer literacy and ability to adapt to new computer systems

Apply for this apprenticeship

Think this is the right apprenticeship for you? Click the "Apply now" button to start your new career with this apprenticeship.

Apply Now
To apply visit
https://www.apprenticeships.scot/vacancy-details/?refCode=128331