Modern Apprenticeship | 1 Position available

Associate - Reception and Front of House Services

Core-Asset Consulting


Associate - Reception and Front of House Services

Core-Asset Consulting Apply Now
£13,000 per year Edinburgh Full-time (40 Hours) Limelight Careers 26/02/2020 SCQF Level 5

Job overview

Key Responsibilities:

• Responding to telephone calls, passing on to relevant teams and departments accordingly
• Management of telephone messages via Bullhorn for consultants and directors across the business
• Management of reception services (face to face): dealing with clients, guests, visitors in a professional manner
• Answering main door, managing suppliers to the business in a professional manner, actioning any requests or requirements accordingly (Milk, Mail, Water, Plants to be watered etc)
• Responsible for the management of visitor's book within the building, signing people in and out of the building
• Keeping abreast of internal and external meetings in the main diary management system (Outlook) being aware of what meetings are taking place on each day and number of guest and visitors
• Setting up of tea and coffee facilities for internal and external meetings (as above)
• Ensuring there is adequate cover on a daily basis for peek meeting times (lunch times for example)
• Provision of Housekeeping duties for meeting rooms and facilities, ensuring before and after each meeting that required facilities are refreshed and suitably stocked (Water, Glasses, Coffee, note pads, pens etc), and bathrooms stocked
• Provision, when required of general administration support to the business including document scanning, binding presentations, filing etc
• Booking of taxis for wider team when required
• Member of the fire safety team, responsible for weekly testing of fire alarm system and ensuring safe exit from the building.
• Performing additional ad-hoc duties as and when required

What will I learn?

• Scottish Vocational Qualification Level 2 in Business and Administration
• Industry related training

What qualification or qualities are required?

Key Attributes/Experience:
• Strong customer service skills 
• Service orientation - actively looking for ways to help people
• Excellent interpersonal and communication skills, verbal and written
• Good organisational and time management skills 
• Ability to work under pressure and to deadlines 
• Adopting a proactive approach to work-related activities
• Engaging with peers across all levels to develop effective working relationships this Modern Apprenticeship
• Apprenticeship is a government funded qualification for candidates between 16-24 and if you are disabled or care experienced up to the age of 29.

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