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Modern Apprenticeship | 1 Position available

Systems Support

Angus Council


Systems Support

Angus Council

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£8,826 per year FORFAR Full-time (36.25 Hours) Angus Council 28/05/2020 SCQF Level 6
This employer is part of the Disability Confident scheme. This means if you identify yourself as disabled, and meet the minimum criteria for this job, you should be offered an interview.

Job overview

As part of a small friendly team, you will work with colleagues to help maintain, administer and develop the main Human Resources and Payroll system.

As part of our Modern Apprenticeship programme we will help you develop all the skills, knowledge and confidence you need and you will get full induction, training and support from the council and our training partners to take you through the nationally recognised qualification you will complete as part of the programme.

What will I learn?

Outline of Duties

The job holder will undertake a range of general clerical and support duties which will typically include:

• Carry out a range of routine procedures and instructions using initiative to make routine decisions.
• Interpret information and/or situations and solve generally similar problems which arise.
• Process confidential, personal and sensitive information.
• Manage information in a digital way by accessing, storing and retrieving electronic files and folders.
• Communicating with colleagues and others using Outlook, Skype for Business and other digital tools.
• Process and respond to Helpdesk and Mailbox requests.
• Telephone operation.
• Routine filing and collation.
• Assist with the creation and processing of reports within HR Systems.
• Input data including word processing and/or the use of a range of other software packages.
• Seek and provide information from and to work colleagues and/or members of the public.
• To comply with all data protection law in the processing of personal, and special categories of personal data, in line with the council’s full privacy statement and service privacy notes.

This job description is indicative of the nature and level of responsibilities associated with this job. It is not exhaustive and the job may need to change in consultation with the post holder who may be required to undertake any other similar duties and responsibilities as may be allocated.

What qualification or qualities are required?

Three National 4 Grades, including English
Ability to undertake the SVQ Level 3 Diploma for Information Technology & Telecommunications Professionals
Willingness to undertake mandatory information governance training

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