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Modern Apprenticeship | 1 Position available

Digital Operations Assistant


Digital Operations Assistant

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£10,000 to £12,000 per year PAISLEY Full-time (35 Hours) Spohrt Training 24/07/2020 SCQF Level 6

Job overview

Our client are looking for an administrative assistant who who will deal with all admin duties and have exposure to sales and marketing. we are looking for someone who is confident and hardworking to join the friendly team and complete your modern apprenticeship.

What will I learn?

Administrative and Sales Tasks

Daily tests on website to make sure it is operating correctly, if not you will flag any issues or potential improvements to the IT specialist
Handle incoming enquiries via telephone and email
Upload enquiries to the CRM system (Zoho)
Follow up enquiries and arrange surveys and quotes for customers
Arrange installations and book into diary times which work for company and client
Handle after sales contact with customers, receiving feedback efficiently
Deal with orders from web shop

Continuous process improvement, suggest website upgrades, themes and changes to be made based on customer feedback
Run the various social media channels
Create relevant content to post regularly

What qualification or qualities are required?

You’ll have a head start in this vacancy if you’ve completed a Foundation Apprenticeship in a related field. We’ll need you to provide evidence of your qualification and show you gained the relevant skills from your placement

No formal qualifications are required however admin knowledge is essential

you must be;
Good communication skills
Good team working skills

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