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Modern Apprenticeship | 5 Positions available

Customer Service Financial Consultant


Customer Service Financial Consultant

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£9,750 to £12,675 per year CLYDEBANK Full-time (37.5 Hours) Genius People 30/09/2020 SCQF Level 5

Job overview

We have an exciting opportunity for an Apprentice Financial Customer Services Consultant in Clydebank. Eligible applicants will be aged 16-24 yrs, ( up to age 29 yrs if specific criteria is met )

To provide exceptional levels of customer service and achieve performance targets by taking / making inbound and outbound telephone calls on behalf of the organisation's clients to their customers for the purpose of recovering outstanding debt.

As a Customer Service Consultant, you must be highly motivated,
competitive and focused as well as target driven. You must also
be energetic, assertive, positive, and able to handle difficult

What will I learn?

You will learn all aspects of the Customer Service role to enable you to respond to Customer Enquiries, and give the correct information out.

Throughout the apprenticeship you will undertake a Modern Apprenticeship qualification in Providing Financial Services, where you will be given full support to complete.

What qualification or qualities are required?

You should have a minimum National 4 in Maths and English, and 1 other subject.

You will have a keen interest in a career within Financial Services, and be willing to work as part of a team, developing your skills on the job.

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