Modern Apprenticeship | 1 Position available

IT Support

PG Paper

MA

IT Support

PG Paper

You need to apply for this vacancy directly on their site.

Apply on company site
£13,000 per year Greenock Full-time (35 Hours) QA Apprenticeships 27/11/2020 SCQF Level 6

Job overview

We are looking to recruit an enthusiastic and motivated IT Modern Apprentice from the Inverclyde area to support our busy team. We are looking for candidates with a keen interest in working within a busy office environment supporting our IT team. As an IT Apprentice you will be assisting on many duties and projects. This will be a hands on role and at times a fast paced environment.

What will I learn?

• Providing 1st line helpdesk support to company employees by assisting in answering and logging IT service requests received via phone, web-logged calls or email
• Carrying out IT maintenance tasks on employee systems
• Monitoring employee systems
• Carrying out basic troubleshooting/diagnostic/repairs on IT systems
• Proactively deal with case management
• Help resolve general IT issues

What qualification or qualities are required?

You’ll have a head start in this vacancy if you’ve completed a Foundation Apprenticeship in a related field. We’ll need you to provide evidence of your qualification and show you gained the relevant skills from your placement

Excellent communication skills, professional and articulate as many contacts do not have English as their first language
Be self-motivated and able to work independently
Able to work to tight deadlines
Strong organisational skills with the ability to multitask
Strong IT skills, with a good understanding of Windows 10
Qualifications at National 4 and National 5 or above

Apply for this apprenticeship

Think this is the right apprenticeship for you? Click the "Apply now" button to start your new career with this apprenticeship.

You need to apply for this vacancy directly on their site.

Apply on company site
To apply visit
https://www.apprenticeships.scot/vacancy-details/?refCode=131055&keywords=&location=&distance=0&jobfamily=&page=1&sort=