This is an administrative post within a busy medical practice. You will be working within a team supporting the GPs and practice manager. Duties will include providing reception duties, answering the telephone, managing a diary system, all general admin clerical duties as well as management of medical records, processing lab results, preparation of prescriptions as well as using in-house IT systems.
You will be given a full induction into the role, will be mentored and coached accordingly. You will learn how to man reception, improve your telephone skills, how to undertake all admin tasks and how to effectively use all IT systems in use. You will also learn how to work to tight timescales within a pressured environment whilst developing your customer service and communication skills.
You will have recently left school with minimum Nat 5 in English and Maths, Nat 5 in Business, Administration, IT would be desirable too. Highers would be an advantage.
You must present yourself well, have excellent verbal and written English skills and have good communication and interpersonal skills. You must also be confident with Microsoft office IT systems. Previous customer service experience would be an advantage and essential personal qualities include confidence, attention to detail and empathy.