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Modern Apprenticeship | 1 Position available

Helpdesk Administrator/Digital Marketing



Helpdesk Administrator/Digital Marketing

Skanska Apply Now
Salary £19,000 to £21,000 per year Location EDINBURGH Hours of work Full-time (37.5 Hours) Training provider Tell Organisation Closing date 29/09/2021 Qualification SCQF Level 6

Job overview

Work Environment:

The successful candidate will be based in a Skanska office located In Princes Street, Edinburgh, working as part of a small Facilities Management Helpdesk team whilst working towards their or SVQ level 3 in Digital Marketing.

What might a day in this job look like?

- Answering the phone on a busy helpdesk, obtaining information
from internal and external clients
- Updating spreadsheets and databases
- Sending emails and coordinating responses
- Report compiling
- Managing social media responses
- Compiling staff newsletters

What will I learn?

What will I learn?

• SVQ Level 3 Digital Marketing
• Good organisational skills
• Good interpersonal and customer service skills
• An ability to work using own initiative within boundaries
• An ability to work effectively with people across a wide range of levels and responsibilities

What qualification or qualities are required?

You’ll have a head start in this vacancy if you’ve completed a Foundation Apprenticeship in a related field. We’ll need you to provide evidence of your qualification and show you gained the relevant skills from your placement

What Qualifications / Qualities are required?

You will need qualifications of Nat 5s and Nat 4s, in English and Maths and ideally some experience of administration and/or customer service.

You will also need to have a good working knowledge of Microsoft packages on the computer.

The role requires flexibility and focus and to be able to change direction quickly when required. The ideal candidate will want to learn about the business and the reasons behind the tasks that they are asked to carry out.

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