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Modern Apprenticeship | 1 Position available

Business Support Administrator


Business Support Administrator

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Salary £9,009 to £16,302 per year Location DALKEITH Hours of work Full-time (37.5 Hours) Training provider Sixth Sense Training Closing date 11/10/2021 Qualification SCQF Level 6
This employer is part of the Disability Confident scheme. This means if you identify yourself as disabled, and meet the minimum criteria for this job, you should be offered an interview.

Job overview

Our client is looking for a motivated and confident individual to join their team as a ‘Business Support Administrator Modern Apprentice’ based in Dalkeith. The role of the Business Support Administrator is to provide administrative support to our client’s office staff and management team.

What will I learn?

Greeting office visitors, signing them in and arranging refreshments as required.
Answering incoming phone calls and diverting them to the required person.
Assisting the planning manager in organising the engineer’s workload
Contacting customers and arranging appointments for work to be carried out.
Building and sending out customer quotations via the in-house job management system ‘Simpro’.
Converting quotes into orders and entering order details on the in-house job management system ‘Simpro’.
Processing Electrical Reports ready for invoicing.
Creating content and posts for the company website and social media pages.
Chasing field staff for overdue electrical reports.
Assisting the planning and contract manager in updating customer progress spreadsheets and providing updates to customers where required.
Attending any site or customer meeting where required.
Any other office-related tasks such as scanning, copying and shredding.

Your training will start with a 6-12 months Digital Application Support Modern Apprenticeship, which consists of learning on the job, as well as our custom-built E-Learning platform. You will develop all the skills you need to pass your work-based assessments. Our assessors are available to provide one-to-one support and will work with your line manager to ensure you settle into your new role.

You will gain a Diploma in Digital Application Support, which is a Nationally recognised qualification and may be used to gain employment and further your career in administration.

What qualification or qualities are required?

Great time management skills
Great communication skills
Professional and friendly attitude
Willing to work hard in a team and use own initiative
Great IT skills

***Please note all candidates must be 16-24 due to government apprenticeship funding and must be able to easily commute to Dalkeith every weekday. We welcome applicants from aged 16-29 if you are care experienced or a person with a physical disability, learning difficulty, mental health difficulty, social / communication impairment, or long-standing health issue***

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