Creating a welcoming environment for customers in the store.
Providing excellent customer service and quality food.
Keeping a high level of cleanliness and hygiene in the store.
Motivating staff members to meet and surpass targets.
Passing on managerial communications to other members of staff and ensuring that these are implemented.
Maintaining and monitoring store inventory and cash handling.
Training staff members and pursuing their own training in-store as well.
Ensuring that the store is clean, safe and presentable for customers.
Setting up the store to open to the public.
Baking bread and prepare food for the day.
Serve customers throughout the day.
Clean as you go throughout the shift.
Clean store at the end of the day.
Complete paperwork to do with cash, stock and complete food safety and cleaning checks.
Train less experienced team members and coach on company procedures.
How to manage people through great communication.
Detailed understanding of food safety and cleanliness of the store.
How to increase sales and maximise profitability.
Excellent customer service skills.
Strong communication skills, tact and diplomacy.
The ability to lead and motivate teams and influence people.
Self-motivation and ambition.
Enthusiasm and the ability to learn quickly.
Good organisational skills.
Energy and stamina, as well as resilience.
A results-driven approach to work.
Decision-making and problem-solving skills.