Modern Apprenticeship | 1 Position available

IT Support Engineer

Computacenter UK Ltd

MA

IT Support Engineer

Computacenter UK Ltd Apply Now
Salary £10,000 per year Location EDINBURGH Hours of work Full-time (37 Hours) Training provider QA LTD Closing date 22/10/2021 Qualification SCQF Level 6

Job overview

We are offering an IT Apprenticeship opportunity in the Technical Resource Group (TRG). TRG provides an engineering resource to our customers across the country.

Our engineers have knowledge and expertise on a wide range of equipment including laptops, desktops, servers, networking and storage to ensure that we can deploy the best possible technical resource to our customers when they need it.

Typically, our skills are aligned to Computacenter’s preferred IT vendors which include HP, Dell, Microsoft and Lenovo. Engineers will work on a variety of disciplines including installation, deployment, repair and support into the customer and workshop environments.

Our programmes will provide you with the challenges; support, training and development opportunities you will need to launch your IT career.

What will I learn?

• Installing, deploying, repairing and supporting our customer with IT equipment.
• Gain a knowledge and expertise on a wide range of equipment including laptops, desktops, servers, networking and storage to ensure that we can deploy the best possible technical resource to our customers when they need it.
• Working and gaining skills within Computacenter's preferred vendors products including HP, Dell, Microsoft & Lenovo.
• Perform a range of technical work activities either remotely or at customer site to meet business and customer requirements.
• Document and reports on work completed to ensure compliance with
Company and Customer Procedures.
• Escalate issues in line with company processes to ensure customer demands are met.
• Provide customer service to internal and external customers to ensure
consistent experience.

What qualification or qualities are required?

You’ll have a head start in this vacancy if you’ve completed a Foundation Apprenticeship in a related field. We’ll need you to provide evidence of your qualification and show you gained the relevant skills from your placement

• A real passion and interest in IT
• A commitment to building a career with Computacenter
• Ability to manage a busy workload with academy-based learning
• A full driving license

Apply for this apprenticeship

Think this is the right apprenticeship for you? Click the "Apply now" button to start your new career with this apprenticeship.

Apply Now
To apply visit
https://www.apprenticeships.scot/vacancy-details/?refCode=137017