Modern Apprenticeship | 1 Position available

Digital Administration Assistant

Johnston Fuels


Digital Administration Assistant

Johnston Fuels Apply Now
Salary £11,520 per year Location BATHGATE Hours of work Full-time (40 Hours) Training provider QA LTD Closing date 22/10/2021 Qualification SCQF Level 6

Job overview

Are you looking for an apprenticeship in digital administration? Are you comfortable speaking on the phone?

QA are currently working with Johnston Fuel to help recruit an administrative apprentice for their growing team. With full training provided from both QA and Johnston fuel, this is an excellent opportunity to start your career within an excellent company. In this role, you will work directly with Johnston Fuel customers, answering inbound customer calls, dealing with orders and queries in a confident and professional manner.

You will also be speaking to customers to generate new business to help your company continue to expand. The role will also have general office administration. No experience within the fuel industry required, as full training will be provided.

What will I learn?

• Handling inbound customer calls and fuel enquiries and logging on system
• Conduct outbound calls to potential new customers
• Order processing using bespoke system - fuel soft
• Building and maintaining customer relationships
• Delivering service and support - using Microsoft package

What qualification or qualities are required?

You’ll have a head start in this vacancy if you’ve completed a Foundation Apprenticeship in a related field. We’ll need you to provide evidence of your qualification and show you gained the relevant skills from your placement

• Professional, Confident personality
• Ability to deliver exemplary customer service skills
• Focused and self-motivated
• Ability to work in a fast-paced environment
• Willingness to learn

Apply for this apprenticeship

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