Modern Apprenticeship | 1 Position available

Customer Service Advisor


Customer Service Advisor

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Salary £8,944 per year Location EDINBURGH Hours of work Full-time (40 Hours) Training provider GTG Training Closing date 05/11/2021 Qualification SCQF Level 5
This employer is part of the Disability Confident scheme. This means if you identify yourself as disabled, and meet the minimum criteria for this job, you should be offered an interview.

Job overview

The Modern Apprenticeship Programmes allow apprentices to work full time and have the opportunity to earn while they learn and to put theory into practice within an automotive training environment.

What will I learn?

What Might a Typical Day in this Job look like?

Apprentices will cover all aspects of customer service tasks and be responsible for administrative duties.

The job role will include:

• Answering telephone calls
• Daily communication with customers
• Dealing with new bookings
• Receiving and processing deliveries
• Reception duties

Apprentices will cover all aspects of administration and customer service from maintaining the administration systems to updating the computerised and manual filing systems. You will train through GTG to achieve an SQA qualification in Customer Service.

What qualification or qualities are required?

You’ll have a head start in this vacancy if you’ve completed a Foundation Apprenticeship in a related field. We’ll need you to provide evidence of your qualification and show you gained the relevant skills from your placement

You must have or expect to gain National 4 or above in English, Maths, and an Admin or Computer Studies subject.

It is essential that you are literate, numerate, reliable, and keen to learn.

Apply for this apprenticeship

Think this is the right apprenticeship for you? Click the "Apply now" button to start your new career with this apprenticeship.

You need to apply for this vacancy directly on the employer's site.

Apply on company site
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