Digital Support Assistant

Job overview

iFire UK is one of the leading installers of Fire Alarms, Intruder Alarms, CCTV and Access Control Systems in Scotland. Based in Edinburgh we offer the highest quality of work at very competitive prices. With contracts ranging from domestic house's to global companies we can install any system to suit the needs of our customers.

Ifire UK Ltd are looking for a Digital Support Apprentice to join their amazing team. With the company expanding rapidly there may be future progression opportunities. This is an ideal job if you are looking to kickstart your career in the world of administration.

Additional Information:
Salary - £16k - £18.5k – commission pay and performance bonuses also available

Future salary will be reviewed

Monday - Friday 8:30am - 5:00pm

• Casual dress
• Company events
• Company pension
• Employee discount

Future Career Progression:
As the company is expanding there will be loads of opportunity to progress if it becomes available to you.

Interested? Apply Today!

What will I learn?

You will be using many systems within the workplace such as - CASH, Signable, Paymentsense and Gocashless to do the following duties.

• Booking in jobs for the engineers.
• Arranging surveys for the sales team.
• Dealing with incoming emails using outlook
• Taking payments using our bespoke finance systems
• Creating and chasing invoices.
• Closing down jobs.
• Ordering stock.
• Dealing with incoming and outgoing calls.
• Adhoc duties for the managing director.

What qualification or qualities are required?

You’ll have a head start in this vacancy if you’ve completed a Foundation Apprenticeship in a related field. We’ll need you to provide evidence of your qualification and show you gained the relevant skills from your placement

• Good communication skills, both written and verbal.
• Willingness to learn
• Eager to succeed
• Great organisational skills
• Ambition and strong work ethic
• Works well as part of a tram but also independently