Foundation Apprenticeship IT: Hardware and System Support

Every business in the country depends on technology. 

That’s why hardware and system support staff are vital.

A Foundation Apprenticeship in IT: Hardware and System Support could be your first step to a career in an ever-growing industry.

The Foundation Apprenticeship

An FA IT: Hardware and System Support helps you discover what a career in ICT and digital technologies would be like, and if it’s right for you – while you're still at school. You’ll try different hardware and support job roles, shadow experienced staff, or do a special project. You’ll build the practical skills and experience you need to do the job well.

What qualifications will I gain?

You’ll be assessed throughout your FA IT: Hardware and System Support. At the end, you’ll achieve a Foundation Apprenticeship (Group Award) at SCQF Level 6 in IT: Hardware and System Support, which includes:

  • Five units from the Diploma for IT and Telecommunications Professional (SCQF Level 6)
  • A National Progression Award in Professional Computer Fundamentals (SCQF Level 6)

Where could it take me?

With a FA IT: Hardware and System Support you could:

  • Gain accelerated entry onto the Modern Apprenticeship in IT and Telecoms at SCQF Level 6
  • Gain entry onto the Technical Apprenticeship (at SCQF Level 8)
  • Explore options for a related Graduate Level Apprenticeship in ICT/Digital
  • Continue your studies at college or university
  • Go straight into a job in the IT industry


The graphic shows where an FA could take you next. This could lead on to a GLA in IT management for business, an MA in IT and telecommunications, or a college or uni course in IT. Typical jobs include computer service and repair technician, systems analyst, and telecomms engineer. Skills gained include work readiness, numeracy skills, working with others, problem solving, organisational skills and time management.

Find a Foundation Apprenticeship

Pick your area to see which courses are available. The Foundation Apprenticeship programme is still expanding, so what you can do depends on your school.