IT: Hardware and System Support


ICT and digital technologies play a part in everything we do – from the way we work to how we spend our leisure time. In Scotland, over 90,000 people work in digital technology roles, and salaries are growing almost twice as fast as the average. The current average full-time salary for digital technology roles is £37,500, which is over 30% higher than the Scottish average of £28,000.

So, there’s never been a better time to start your ICT career. A Foundation Apprenticeship in IT: Hardware and System Support could lead to jobs like: cyber security analyst, IT support technician, security administrator and network manager.

As well as opportunities with technology employers, you’ll find ICT and digital technology jobs in many other sectors such as healthcare, financial services and the creative industries. Even if you haven’t considered or studied digital technologies before, these jobs could offer you an alternative way to use your maths, science and problem-solving skills.

What's the qualification?

You’ll gain a Foundation Apprenticeship in Information Technology: Hardware/System Support, which is the same level of learning as an SQA Higher (SCQF level 6).

This includes:

A National Progression Award (NPA) in Professional Computer Fundamentals at SCQF level 6
Five units of a Diploma for IT & Telecommunications Professionals at SCQF level 6

SCQF qualification levels explained

What will I learn?

Your National Progression Award (NPA) will cover:

Security Fundamentals
Network Fundamentals
Server Administration Fundamentals
In S6, you’ll work in a hands-on, practical way as part of your work placement, towards achieving the five units of your Diploma:

Personal Effectiveness
Health and Safety in IT and Telecom
IT and Telecom System Operation
Testing IT and Telecom Systems
Working with IT and Telecoms Hardware and Equipment
Your Foundation Apprenticeship will also help you to develop core skills valued by employers, particularly:

Problem solving
Working with others
Time management
These transferable skills are necessary and highly desirable for working in a range of other related jobs.

SCQF qualification levels explained

Where could it take me?

Your Foundation Apprenticeship gives you lots of options: it’s up to you where you go next.

A Modern Apprenticeship: On completing your Foundation Apprenticeship, you’ll already have achieved five units of the IT and Telecoms Modern Apprenticeship at SCQF level 6. If you choose this route, you’ll have a head start in your career.

Further Education: Continue your studies at college with a HNC or HND in a related subject. Your workplace experience will support your college application.

University: Foundation Apprenticeships are recognised as equivalent to SQA Highers by all Scottish universities. You’ll already have quality experience in the industry – this will make your UCAS stand out from the crowd.

Straight to a job: Use your qualification and work experience to find a job in the ICT and digital technologies industry. You could find employment across many areas, such as IT technical support, database administration, telecoms engineering and network planning and control.


SCQF qualification levels explained

Find out if this subject is available at your school