Do you think of yourself as a people person? Do you want to share your love of Scotland with visitors? Study for an apprenticeship in hospitality supervision and leadership and be part of a sector that is committed to providing high-quality customer care.
Hospitality covers a range of industries, such as food and drinks production, hotels and tourism. Improve your leadership skills by learning how to manage a team in busy environments like a restaurant or bar. Learn how to create customer support strategies and motivate others.
The apprenticeship opens up a variety of jobs in the hospitality sector. Work in a restaurant and develop your own team of cooks as an executive chef. Become a bar manager and oversee the creation of new drink menus. Make sure guests are comfortable by applying your customer service knowledge as a hotel manager.
What's the qualification?
You will gain a qualification at SCQF level 7 in hospitality supervision and leadership. The qualification includes:
- Core units of an SVQ in hospitality supervision and leadership at SCQF level 7
- Work experience in an exciting and versatile industry
What will I learn?
As part of your work, you'll learn how to:
- Lead a team to improve customer service
- Supervise food production operations
- Supervise functions
- Supervise food services
- Manage the environmental impact of your work
- Contribute to the selection of staff for activities
- Ensure food safety practices are followed in the preparation and serving of food and drink
You will develop the following core skills:
- Numeracy
- Problem-solving
- Communication
- Teamwork
- Time management
These transferrable skills are useful for working in other roles such as cleaning and hotel management.
Where could it take me?
This Modern Apprenticeship gives you a variety of options. Carry on your studies with a technical apprenticeship in hospitality management or go into full-time work.
Further education: Continue your studies by applying for a hospitality related bachelor’s degree. This could lead to a higher qualification like a Masters in event organisation. Your experience will support your application.
Straight to work: Utilise your qualifications to find a hospitality related job.After completing the apprenticeship, you could move onto jobs like:
- Event coordinator
- Restaurant manager
- Bar supervisor
- Executive chef
- Hospitality manager
- Hospitality management supervisor
- Food and drink supervisor
- Head chef
Entry requirements
There are no set requirements for the apprenticeship. But it is worth having an interest in the hospitality sector and a desire to progress.
Duration
This Modern Apprenticeship will take 12-24 months to complete.