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Do you think of yourself as a people person? Do you want to share your love of Scotland with visitors? Study for an apprenticeship in hospitality supervision and leadership and be part of a sector that is committed to providing high-quality customer care  

Hospitality covers a range of industries, such as food and drinks production, hotels and tourism. Improve your leadership skills by learning how to manage a team in busy environments like a restaurant or bar. Learn how to create customer support strategies and motivate others.   

The apprenticeship opens up a variety of jobs in the hospitality sector. Work in a restaurant and develop your own team of cooks as an executive chef. Become a bar manager and oversee the creation of new drink menus. Make sure guests are comfortable by applying your customer service knowledge as a hotel manager.   

What's the qualification?

You will gain a qualification at SCQF level in hospitality supervision and leadership. The qualification includes:  

  • Core units of aSVQ in hospitality supervision and leadership at SCQF level 7  
  • Work experience in an exciting and versatile industry  

SCQF qualification levels explained

What will I learn?

As part of your work, you'll learn how to:   

  • Lead a team to improve customer service 
  • Supervise food production operations 
  • Supervise functions 
  • Supervise food services 
  • Manage the environmental impact of your work 
  • Contribute to the selection of staff for activities 
  • Ensure food safety practices are followed in the preparation and serving of food and drink  

You will develop the following core skills:   

  • Numeracy 
  • Problem-solving  
  • Communication 
  • Teamwork   
  • Time management    

These transferrable skills are useful for working in other roles such as cleaning and hotel management.   


Where could it take me?

This Modern Apprenticeship gives you a variety of optionsCarry on your studies with a technical apprenticeship in hospitality management or go into full-time work.   

Further educationContinue your studies by applying for a hospitality related bachelor’s degree. This could lead to a higher qualification like a Masters in event organisation. Your experience will support your application.   

Straight to work: Utilise your qualifications to find a hospitality related job.After completing the apprenticeship, you could move onto jobs like:   

  • Event coordinator  
  • Restaurant manager  
  • Bar supervisor  
  • Executive chef 
  • Hospitality manager 
  • Hospitality management supervisor  
  • Food and drink supervisor 
  • Head chef  

Entry requirements

There are no set requirements for the apprenticeship. But it is worth having an interest in the hospitality sector and a desire to progress.  

Duration

This Modern Apprenticeship will take 12-24 months to complete.  

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