Do you enjoy helping people? Are you passionate about creating memorable experiences? If so, studying for an apprenticeship in hospitality gives you the opportunity to develop your customer service skills and show the best of what Scotland has to offer to residents and tourists alike.  

The apprenticeship is for anyone who wants to increase their knowledge of customer service. Learn how to prepare regional dishes in a pub environment. Discover how to blend creative cocktails and present them to a customer. Improve your understanding of a sector thats dedicated to making people feel happy and comfortable.  

Whether you’re interested in customer care or drink production, theres a job for you in Scotland’s hospitality industry. Work as a waiter and serve a range of craft ales. Help to plan parties as an event assistant. Become a chef and add your own ideas to different recipes.   

What's the qualification?

You will gain a qualification at SCQF level 5 in hospitalityThe qualification includes:  

  • Core units of aSVQ in hospitality at SCQF level 5  
  • Work experience in a dynamic and fast-moving industry  

SCQF qualification levels explained

What will I learn?

As part of your work, you'll learhow to:   

  • Maintain health and safety in a hospitality environment 
  • Provide a food and beverage service 
  • Prepare and clear a bar area 
  • Serve alcoholic and soft drinks 
  • Maintain cellars and kegs 
  • Set up a specialist coffee station 
  • Clean drink dispense lines 
  • Receive, store and issue drink stock 

You will develop the following core skills:   

  • Teamwork   
  • Problem-solving  
  • Communication  
  • Time management    

These transferrable skills are useful for working in other jobs such as event organisation and cleaning.  

Where could it take me?

This Modern Apprenticeship gives you a variety of optionsCarry on your studies with a hospitality-related degree or go into full-time work.  

Further education: Carry on your studies with a technical apprenticeship in hospitality. This could lead to a higher qualification like a bachelor’s degree in event management. Your experience will support your university application.    

Straight to work: Use your qualifications continue your work in the hospitality industrySeveral roles are listed below:   

  • Waiter 
  • Barback 
  • Chef 
  • Event assistant 
  • Cleaner  
  • Kitchen porter 
  • Hospitality assistant  
  • Hotel receptionist 
  • Food and beverage assistant  
  • Commis chef   

Entry Requirements

There are no set requirements for the apprenticeship. But it is good to have an interest in the hospitality industry and a desire to learn.   


This Modern Apprenticeship will take 12-24 months to complete.  

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