Is problem solving at the heart of everything you do? Do you enjoy being creative in a technical environment? Studying for an apprenticeship in IT and Telecoms can help you find a technology-related job. Be part of a sector thats focused on transforming the digital landscape of Scotland.   

The apprenticeship is great for people who want to expand their technical knowledge. Learn how to create interactive websites. Develop your understanding of computer programming languages such as JavaScript and Python. Youll also have the chance to put your creative ideas into practice by developing new software and providing ongoing computer support.   

Whether you have an interest in web development or programming, theres a job for you in Scotland’s IT and Telecoms industry. Identify and fix software problems as an IT support technician. Work as an IT consultant and help businesses develop new computer initiatives.  

What's the qualifications?

You will gain a qualification at SCQF level 5 or 6 in IT and Telecoms. The qualifications include:  

  • Core units of aSVQ in IT and Telecoms at SCQF level 5 or 6 
  • Work experience in a progressive sector  

SCQF qualification levels explained

What will I learn?

During your apprenticeship, you'll learn how to:   

  • Manage IT and Telecoms systems 
  • Operate IT and Telecoms systems 
  • Manage software development 
  • Utilise event-driven computer programming 
  • Use object orientated computer programming 
  • Investigate and define customer requirements for IT and Telecoms systems 
  • Provide remote support for IT and Telecoms systems 
  • Carry out user profile administration 
  • Identify faults in different computer systems   

You will develop the following core skills:   

  • Teamwork   
  • Numeracy  
  • Problem-solving   
  • Communication 
  • Time management    

These transferrable skills are useful for working in other jobs such as web development and IT support.  

Where could it take me?

This Modern Apprenticeship gives you a range of options. Continue your studies with a technical IT apprenticeship or graduate to full-time work.    

Further education: Improve your IT awareness by studying for a bachelor’s degree in computer science.   

Straight to work: Use your qualifications to find a job in the IT and Telecoms sectorSeveral roles are listed below: 

  • IT technician 
  • IT support officer 
  • Telecoms operative 
  • Web developer 
  • Software developer 
  • Junior IT consultant 
  • Telecoms support executive  

Entry requirements

There are no set requirements for the apprenticeship. However, it would be useful to have an interest in the IT and Telecoms field.   


This Modern Apprenticeship will take 12-24 months to complete.  

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