This apprenticeship is perfect if you have a keen interest in travel and providing people with great customer service. You’ll organise amazing holidays for customers and learn how to use different travel industry systems.

Learn all about popular travel destinations, time zones and local climates, cultures and traditions. Understand information about passports, visas and Foreign and Commonwealth Office advice for travellers. Discover regulations and practices around foreign exchange, industry codes and fare and ticketing rules.

This apprenticeship will equip you with the long-term skills required by employers in this industry.

What's the qualification?

You’ll gain a qualification in Travel Services (Business and Leisure) at either SCQF level 5 or 6. 

SCQF qualification levels explained

What will I learn?

As part of your apprenticeship, you’ll learn about:

  • Different booking systems for travel and accommodation
  • Travel advice and guidelines
  • Communication and sales
  • World geography
  • Travel regulations and practices

You’ll also develop the following core skills:   

  • Problem-solving 
  • Communication 
  • Time management  
  • Working with others  

These transferable skills can be used for different jobs, such as farm work and stock work.

Where could it take me?

There are a range of options to pursue with this Modern Apprenticeship. Go into further education by studying for a Travel and Tourism degree or start your career in the industry.    

Further study: Choose to increase your knowledge through different courses. You could study for a degree in travel and tourism.

Straight to work: Use your qualifications and find a job in the travel sector. Some are listed below:     

  • Travel adviser
  • Travel consultant 
  • Senior travel consultant 
  • Travel centre supervisor

Entry requirements

There are no set requirements for SCQF level 5 in Travel Services. You should complete level 5 before starting the SCQF level 6 in Travel Services.


This Modern Apprenticeship will take between 12-24 months to complete.

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