Hospitality Team Member
Modern Apprenticeship
What's Hospitality Team Member like?
Are you keen to build a career in Scotland's hospitality industry? Study for a Hospitality Team Member apprenticeship and you'll spend time working in lots of exciting areas.
You could specialise in food and beverage, accommodation and lodging or conferences and events. Whether you want to become the next top barista, a brilliant bartender, or something else – there's a job for everyone in Scotland's hospitality sector.
What's the qualification?
SCQF Level 5
You'll gain a Modern Apprenticeship at SCQF Level 5.
Your qualification includes:
Diploma for Hospitality Team Member at SCQF Level 5
What will I learn?
During your apprenticeship, you'll learn how to:
specialise in your chosen area of hospitality
take an enthusiastic and positive approach to customer service
apply techniques that are relevant to your role so you can carry out your tasks
adapt your style to suit different customers' needs
adhere to your organisation's purpose and values
work within legal and regulatory requirements
You'll develop the following core skills:
communication
numeracy
information and communication technology
problem-solving
teamwork
Where could it take me?
When you successfully complete your apprenticeship, you could carry on your studies, apply for another apprenticeship or go into work.
Further study: You could continue to learn by studying for a Hospitality HNC, HND or degree. Your experience will support your application.
Apprenticeships: You could apply for higher-level apprenticeships in the same (or related) disciplines, such as Hospitality Supervision and Leadership or Hospitality Management Skills Technical.
Straight to work: Use your qualifications and secure a higher-level role in the same (or related) career path.
Entry requirements
There are no set entry requirements for this apprenticeship. However, you should be interested in hospitality and perhaps have a role in mind that you want to work in. You should also:
have good communication skills
display a positive attitude and enthusiasm for working in hospitality
be able to adhere to a flexible working pattern
enjoy working as part of a team and interacting with others
be prepared to attend off-the-job training
How does it work?
You’ll learn in a real-world environment and earn a wage. You’ll also study with a college or another learning provider.
How long will it take?
This apprenticeship is expected to take around 12 months to complete.
How to apply
Use the 'Find vacancies near you' search at the end of this page to look for vacancies, then you can apply online.
You'll apply on Apprenticeships.scot or the company’s own website – there are details on the vacancy advert.