Retail

This Modern Apprenticeship helps employees with little or no experience of the retail sector, or those looking to progress to roles with more responsibility. It is appropriate for employees working in traditional customer-facing retail roles, and those who require multi-channel skills.

At SCQF Level 5, there are no set entry requirements for this apprenticeship but candidates should demonstrate a desire to pursue a career in retail. To do the apprenticeship at SCQFL Level 6, candidates should have completed SCQF Level 5 or have equivalent qualifications or experience.

After completing the apprenticeship at SCQF Level 5, your employees will have the skills and experience needed for the following types of roles:

• sales associates

• beauty consultant

• customer service assistant

• stockroom assistant

• visual merchandiser

• fresh food counter assistant - bakery, Fish, butchery, fresh produce

They will also be ready to progress onto further learning, including:

• Retail Modern Apprenticeship at SCQF Level 6

• higher level SCQF qualifications in related areas, such as management

• HNCs or HNDs in retail management

• A BA (Honours) retail degree

After completing the apprenticeship at SCQF Level 6, your employees will have the skills and knowledge needed for the following types of roles:

• senior sales assistants

• craft experts (e.g. bakery)

• style advisors

• supervisor or team leader

• department manager

• store manager of a small outlet 

They will also be ready to progress onto further learning, including:

• higher level SCQF qualifications in related areas, such as management

• HNCs or HNDs in retail management

• a BA (Honours) retail degree