Amy is a business administration apprentice at Concept Northern.
"I never thought, because of my dyslexia, that I could ever do a job that would entail admin and typing a lot, and doing a lot with letters and numbers," she says.
Now she deals with phone calls from the public, takes people's details and places orders on the company’s database.
Concept Northern specialises in providing support and using assistive technology to help young people into employment.
“To support Amy’s dyslexia we put in very simple Access to Work adjustments," explains Andrew Tasker, Managing Director of Concept Northern.
"Literacy support software to help ensure emails and documents are correct and error free, things like that.”
If you, or someone you know, needs help with reading, writing or numbers, The Big Plus can help. It's free, and available across the country.
Visit The Big Plus website or call our helpline on 0800 917 8000 to find out more.
Search for the latest vacancies, and find out what's involved in a Modern Apprenticeship.