In her first semester, Supta was taught how to create an app. She used this as an opportunity to design one which is aligned with Scottish Waters’ Vision “Serving”.
“The digital world is changing every day and as an individual and an organisation, we must continue to learn and stay up to date with technology. Digitally we cannot be left behind and the apprenticeship keeps me up to date with the latest technology.”
Originally from Shillong in India, Supta currently works as an IT Partner Management Analyst for Scottish Water.
With a family to support, Supta could not afford to leave her job to go into full time education but wanted to get industry-recognised qualifications in the IT sector.
She began a Graduate Apprenticeship in IT Business Management at Edinburgh’s Heriot Watt University last September.
“I'm very fortunate to have this opportunity. Every time I'm doing coursework, I can directly relate and align it to my work. I can identify ways in which I can improve at Scottish Water by applying what I have learned through my apprenticeship.”
After learning more about customer engagement, Supta came up with her own ideas and solutions to improve ways of working, which Scottish Water have now implemented.
Supta's line manager Sally Lawson, Lead IT Partner Consultant, Business Supply said: "The Graduate Apprenticeship has given Supta a fantastic opportunity to develop her analysis skills.
"It has enabled her to bring new ideas and fresh thinking to how we as a business can increase value from our digital partners and suppliers.
"The flexibility of the apprenticeship has ensured that Supta has been able to continue performing her partner analyst role, whilst at the same time gaining an industry recognised qualification."
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