People who'll support you
When you've returned your signed contract, you'll get support and advice from SDS colleagues. You'll be assigned:
1. Contract Executive
They'll get in touch once you have your award letter and explain the first steps to getting started. They'll also manage the delivery of the volumes and value of your contract.
2. Skills Investment Adviser (SIA)
Your Skills Investment Adviser will be your day-to-day contact and support you when you need it. They'll guide you through important documents about your delivery of the MA Programme. They'll discuss the role and responsibilities on the programme of:
- you as the learning provider
- the employers
- the apprentices
They'll explain the policy and procedures of delivering the MA Programme. These are in:
- the MA Specification document
- the MA Conditions document
- associated appendices and documents
See all Modern Apprenticeships Programme documents
3. Compliance Executive
They'll answer your questions and support you to stay compliant throughout your contract. They'll:
- explain how to make claims and payments
- ensure you've met the requirements in the MA Specification and Conditions
The Compliance Executive will carry out reviews throughout the year. These check that:
- the claims submitted are supported by reliable evidence
- the contracted service has taken place
4. Quality Assessor
Assessors lead on the process of quality assurance. It includes reviewing documents you’ll need to complete each year. It also includes, with notice, making visits to review your organisation’s progress.
The Work Based Learning Quality Assurance and Improvement Hub page is a useful resource. You'll find all you need on quality assurance for delivering the Modern Apprenticeship programme.
5. Equality support
If you have a question about equality and diversity please contact your SIA first. Or you may find what you need in our Equality guides and resources. If you still need to speak to a member of the equality team, please contact email@example.com.