What's Retail like?
From designers to sales people, there's a wide variety of jobs in Scotland’s retail sector. This apprenticeship covers topics such as:
food and drink
health and beauty
Learn how to create enthralling window displays as a visual merchandiser. Lead a team to financial success as a store manager. Provide a first-class customer experience as a personal shopper.
This apprenticeship can provide you with the tools you need to excel in a retail environment. Learn about effective management and delivering outstanding customer service. Gain an understanding of how to maximise retail profits and performance. Whatever area of retail you wish to specialise in, this apprenticeship equips you with the skills you need for a career in the sector.
You'll gain a Modern Apprenticeship at SCQF Level 5 or Level 6.
Your qualification includes:
Retail Skills at SCQF Level 5
Retail (Management) at SCQF Level 6
During your apprenticeship, you'll learn how to:
deliver a high quality of customer service
lead a team of employees
organise retail operations, including staffing, record keeping and security
market retail products effectively to customers
handle customer queries, concerns and complaints
evaluate opportunities for improvement in business profitability
You'll also develop the following core skills:
information and communication technology skills
These transferable skills are useful for working in a wide variety of industries related to retail, including manufacture, fashion, design and marketing.
Completing this Modern Apprenticeship gives you a range of options to further your career. Either continue to study to gain qualifications that could lead to a more senior role or use your current skills to enter employment immediately.
Further education: Continue to study and develop your retail skills with a Higher Qualification. Examples include Higher Level SVQs such as Management or a Higher National Certificate or Diploma in Retail Management.
Straight to work: Use your modern apprenticeship in Retail to secure a relevant job straight away and gain industry experience. Earning this modern apprenticeship qualification could lead to a jobs such as:
customer service assistant
There are no formal qualification requirements for entry onto this Modern Apprenticeship. It's useful - but not essential - to have previous work experience in retail.
How does it work?
You’ll learn in a real-world environment and earn a wage. You’ll also study with a college or another learning provider.
How long will it take?
This Modern Apprenticeship will take up to 18 months to complete.
How to apply
Use the 'Find vacancies near you' search at the end of this page to look for vacancies, then you can apply online.
You'll apply on Apprenticeships.scot or the company’s own website – there are details on the vacancy advert.