FIPS self-service help guides and videos

How to navigate FIPS

• FIPS Dashboard and Workplace Menu, October 2023 (YouTube video)

• Accessing Extensions and Views, September 2023 (YouTube video)

• Navigating Records and Links, September 2023 (YouTube video)

• Searching and Filtering in FIPS, September 2023 (YouTube video)

• Good to Know Systems Functions, September 2023 (YouTube video)

• Managing Time Zone Settings in FIPS, November 2025 (PDF)

FIPS user support

• Overview of User Requests (URH), November 2022 (PDF)

• User Requests – Overview, December 2024 (YouTube video)

• User Requests – How to Raise a FIPS Support Ticket, December 2024 (YouTube video)

• User Requests – Managing and Closing Tickets, December 2024 (YouTube video)

Add participant information to FIPS

• How to Input a Modern Apprentice Application or Assignment, October 2025 (PDF)

• Individual Search, October 2024 (PDF)

• Unable to Validate or Submit an Application, January 2024 (YouTube video)

• Managing Rejected Assignments, November 2025 (PDF)

• How to Input a Foundation Apprentice Application and Assignment, October 2020 (YouTube video)

• How to Search for Address Details, October 2025 (PDF)

• Enhanced Funding, October 2025 (PDF)

• Employer Organisation Search, November 2025 (PDF)

• Employer Contact Search, November 2025 (PDF)

• How to Input a Land-Based Pre-Apprenticeship Assignment in FIPS, April 2025 (YouTube video)

Manage information within FIPS

• Change of Circumstance - Date of Birth and NI Number, November 2025 (PDF)

• Change of Circumstance - Qualification and Start Date, November 2025 (PDF)

• How to Update Participants' Personal and Contact Details, October 2025 (PDF)

• How to Update Equalities Information, April 2026 (PDF)

• Updating Assignments with Redundancy Details, November 2025 (PDF)

• Adding and Amending Leaving Details, November 2023 (PDF)

• How to View Contract Information, January 2024 (YouTube video)

• How to View Qualification Information, January 2024 (PDF)

• Statutory School Leaving Date guidance (PDF)

• How to View Active FIPS User Accounts, February 2023 (PDF)

• Modern Advanced Find, September 2023 (PDF)

• How to Print an MA Assignment Summary, February 2023 (PDF)

• How to Upload a Document to an Assignment, February 2023 (PDF)

• Uploading Documents for Compliance and National Training Programmes (NTP) Operations, February 2026 (PDF)

Claims and funding

• How to Process Milestone and Outcome Claims, October 2025 (PDF)

• How to Update Expected Claim Dates, October 2025 (PDF)

• How to Decline Milestone Claims, October 2025 (PDF)

• How to Check Outstanding Claims, October 2025 (PDF)

• How to Hold and Undo Claims, October 2025 (PDF)

• Electris Validation (Modern Apprenticeships), March 2023 (PDF)

• How to Create a Bulk Expense Authorisation, February 2023 (PDF)

• Teaching Bursary Claim Submission, September 2025 (PDF)

• Ethnic Intersectionality Incentive (PDF)

• How to View Claims Processed and Posting Run Process, March 2023 (PDF)

• How to View an Archived Individual Payment Plan, October 2020 (YouTube video)

• Foundation Apprenticeships Claim Incentive Submission, October 2024 (YouTube video)

Validation

• Assignment and Claim Validation Overview, May 2025 (PDF)

• Assignment and Claim Validation – Content of Messages, June 2025 (PDF)

• Email Address Validation Overview Guide, November 2025 (PDF)